HOLIDAY EXTENSION RETURN POLICY
If you are purchasing a gift, kindly inform customer care at firstname.lastname@example.org for a return extension date.
ALL SALES ARE FINAL on sale items, promotion purchases (purchases with discount code or coupon), undergarments, swimwear, jewelry, books and paper goods.
Returns are accepted within 7 days of receiving for full refund on full price merchandise ONLY. Returns with a postage mark over 7 days of delivery date will receive a store credit only and a 20% restocking fee.
The buyer is responsible for any return shipping costs. This includes orders with free shipping.
All returns must be approved by Mr. Larkin.
Items must be returned in original and unused condition with all tags/packaging attached and in sellable condition. Mr. Larkin will not issue a refund until return merchandise has been received. Mr. Larkin reserves the right to refuse any return merchandise.
Exchanges will incur additional shipping charges.
International returns are for STORE CREDIT ONLY. For all international orders (outside the US and EU), an exchange may only be authorized if the customer pays for all shipping and duties both directions. International orders can receive a store credit only for returned merchandise.
To make a return, please email email@example.com to request a Return Authorization number. Kindly include your name and/or order number and return item(s). Please put your RA# on the return package in order to complete your return. Once your return has been received please allow 1-3 business days for processing the refund or store credit.
Do not return any product(s) with out an RA# they may be rejected.
Please ship via certified US Mail, UPS or FedEx to:
US/ NORTH AMERICA RETURNS:
2419 Sunset Blvd.
Houston, TX 77005
DENMARK/ EU/ INTERNATIONAL RETURNS:
Nørre Allé 1
2200 Copenhagen N
This applies to Denmark purchases ONLY. All products sold on www.mrlarkin.net are subject to a 2 year warranty. This warranty covers manufacturing faults only, not wear and tear from regular use.
The claim has to be submitted within reasonable time, which is considered 2 months after you have noted the defect. If you believe you have a warranty claim please contact us by email at firstname.lastname@example.org. Our suppliers handle warranty claims in different ways. We will do our best to get your claim processed as quickly as possible.
In your claim you must include order number, photos of the claim area, a description of the claim if applicable, description of the claim and if applicable, description of how the fault occurred.
Any dispute between the business and the customer is subject to Danish law.
Our Free Shipping Policy does not apply to Stock Sale purchases.
Once your order has been processed please allow 1-5 business days for your order to be completed and shipped. Normally we process in 24 hours, but sale season is a very busy time for our small team. We greatly appreciate your patience.
All US orders ship from Houston, TX and all EU orders ship from Copenhagen, Denmark. International orders ship from both depending on stock.
Free First Class Shipping on all US domestic orders of $350 or more.
We stock in both the US and Denmark, and ship worldwide. We work on a flat rate system and offer free shipping on all US domestic orders of $350 or more and a pick up/drop off offer in our base city of Copenhagen. For Copenhagen purchases only, please request a pick up/drop of in your order notes and we can refund you shipping. We will notify you through email for details/location. We ship all orders First Class & Priority using the USPS, DK Post and UPS which take up to 1-7 business days depending on your location. We are able to do rushed shipping in US and EU only (not available for International Orders). Please see all rates below.
US Domestic (Standard 1-7 business days)- $8
US Express (1-2 business days)- $45
Mexico & Canada (3-10 business days)- $40
EU Standard (1-7 business days)- 15€
EU Express (2-3 business days)- 45€
International FLAT (3-14 business days-We ship with USPS Express- we can send with UPS for an additional fee)- $55
Denmark (Standard 1-7 business days)- 60 DKK
Copenhagen Store Pick up is FREE
Once we have shipped your ordered goods Mr. Larkin is not responsible for loss, damages or delays.
All shipments are insured for the value of the merchandise. We only deliver with signature upon request.
Mr. Larkin is not responsible for any additional taxes, fees or duties.
Please email customer care with any additional shipping questions.
Once your order has been processed please allow 1-5 business days for your order to be completed and shipped. Normally we process in 24 hours, but it can be longer during our busy season since we a small team. We greatly appreciate your patience.
Once completed, you will receive an email confirmation & receipt with your order details, and a separate email will follow with tracking info via Stamps.com.
Please note customer care and parcel distribution are CLOSED on weekends.
In US, only residents of Texas will be charged a sales tax of 8.25%. In EU, a required sales tax is already included in price. Mr. Larkin is not responsible for any additional taxes, fees or duties that may incur on orders outside of US and EU. All additional taxes and fees are the responsibility of the client.